If you are a member of SC AHEC this course is free with an enrollment key which you may obtain from the AHEC contact person within your organization.

If you are purchasing this course the cost is $25.00.   

Course Description

This course will provide participants with skills to communicate with patients in the healthcare environment.


Regina McDonald RN

Target Audience

All Healthcare Professionals

Length of Course

30 minutes

Learning Outcomes

After completing this activity, the participant will be able to:

  1. Recognize communication barriers.
  2. Describe active listening techniques.
  3. Identify when you are in a power struggle.
  4. Describe interventions to increase communication.

Credit Statements

Licensed Nurses: Upstate AHEC is an accredited provider of Nursing Professional Development by the American Nurses Credentialing Centers Commission on Accreditation.

Upon successful completion of this program, participants will receive 0.5 contact hour.

Dieticians: 0.5 contact hour of CPE for registered dieticians.

Respiratory Care Practitioners: 0.5 clock hour will be awarded by Upstate AHEC, an approved provider of continuing education for respiratory care practitioners by the SC Board of Medical Examiners.

Other: This educational offering provides 0.5 CEUs (0.5 clock hour) by Upstate AHEC and meets SC AHEC Best Practice Standards.

Disclosure Statement

Upstate AHEC's conflict of interest policy requires faculty to disclose any real or apparent commercial financial affiliations related to the content of their presentations/materials.

Speakers have signed a vested interest form declaring no conflict of interest in education activities. Please see individual activities for any conflicts of interest.

Provisions of these educational activities by Upstate AHEC does not imply endorsement by Upstate AHEC, SCNA or ANCC of any commercial products displayed in conjunction with activities.